Comprehensive debt collection functionality together with industry leading functionality and capability ensures that Actius is a logical choice for companies wanting an account collection or debt recovery solution. Users range from in house credit control teams through to Debt Collection Companies.
Actius focuses on operator performance and enables all staff to instantly identify their own performance plus the performance of others.The system has been developed to incorporate bulk imports of new customer accounts or single entry new input. You are able to tailor the entire life cycle management of your customers. Actius has been built with ease of operator use in mind. The logical and intuitive user interface enables training cost reductions as staff become proficient more quickly.
Actius is hosted on dedicated secure servers and requires only average specification client pcs to access the operational system. Actius servers can be hosted in-house or externally for larger clients, with the Choice of shared hosting for smaller clients wishing to enjoy the benefits of the latest collections technology without the costs associated with a full purchase and deployment.Other benefits of a hosted Actius solution include: guaranteed uptime, 24/7 IT support and monitoring, security and backup to the highest standards, no hardware costs.
Hosted in our own data centre enables roll out to user network literally within hours. Clients selecting the hosted option also have access to sophisticated printing and fulfilment. Actius is capable of generating and printing your letterheads together with despatch at favourable rates compared to undertaking the process in-house.
Operators, Team Leaders and Managers are access controlled to their respective authority levels and can access Actius from any internet or intranet enabled PC subject to them fulfilling their individual security criteria.Actius realistically enables multiple users to have full control over their own inventories from numerous locations, which is ideal for operations split across several office locations.
Actius already encompasses an enviable level of standard functionality. However, specific customer requirements can be incorporated within individual client installations. We employ a team of inhouse developers proficient in a variety of languages and software applications with extensive experience of sophisticated deployment scenarios.
Pilots and Testing
We recognise that throwing away your existing customer billing & collections system can be risky. As a result, we offer the ability to undertake controlled pilots on part of your customer base enabling you to fully adopt an Actius installation only when you are happy that it will enhance your business to the level required.
Greater operator productivity, efficiency and throughput.
Fully integrated print and production facility.
Fully integrated event, diary and work flow management.
Return mail management, bar-coding and auto recognition of return mail.
Data enhancement by consolidation of multiple accounts and availability of trace and residency data.
Low acquisition, licensing and support costs.
Reduced printing, production and postage costs.
Reduced operator case handling and wrap up times.
Sophisticated operator, tranche, portfolio and global monitoring and reporting.
Sophisticated import and export interfaces.
Reports suite generating detailed reporting directly to Excel or other Microsoft products.
All event capture from a single telephone number through to inbound correspondence scanning and capture.
Modular based options, licensing and enhancements.
Auto and rules based generation of work lists and prioritisation of workloads aligned to client expectations and targets if required.
Full IP telephony integration with systems such as SWYX.
Available in multi currency.
Available in English, French, German and Italian languages.